1. Refund policy is applicable only within 15 days from the date of delivery.
2. If the client is returning after 15 days with quality issue then 30% will be charged for proofreading and 50% for rework (The 30% & 50% is calculated as per the file length & the original cost of the file).
3. Refund policy is applicable only for category A(Excellent) and B(Good) audio.
4. We do additional round of proofreading if there is any quality issue before raising request for refund.
5. The request will be raised only if the proofread copy is not meeting the quality expectation. We require a revised copy from the client.
6. Refund policy is not applicable for Difficult audio's and Rush orders.
7. We cannot guarantee accuracy for rush orders and difficult quality file. Also re-work is not applicable.
8. If the single person meets many discount, only highest percentage discounts can consider.
9. For special offers, minimum order cost is not applicable.
No regrets in choosing your translation agency. They offer the most affordable rate in the industry. At $25 per page plus other discounts and markdown promotions, what more can I ask for? Two thumbs up!
Direct translate provided the best translation for our project and the high quality of work is really commendable. The translated document was delivered even way ahead of our committed deadline. Super fast turnaround!
The customer support is second to none! We need some assistance with our translation project and they assisted us impeccably. I love how they are able to solve our problems in less than a
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